Refund policy

1. Eligibility for Returns
Items are eligible for return within 30 days of purchase, provided they are unused, in their original packaging, and in resalable condition. To initiate a return, please contact our customer support team with your order details.

2. Non-Returnable Items
Certain items, such as custom orders or clearance items, are not eligible for return. Please check the product listing or contact us if you’re unsure.

3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to the original payment method.

4. Exchanges
If you need to exchange an item, please initiate a return and place a new order for the desired item.

5. Shipping Costs
Shipping costs for returned items are the responsibility of the customer unless the item arrived damaged or incorrect.

6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receipt. We will arrange a replacement or refund at no additional cost.